Delivery Information

• On to soft ground such as grass, gravel, or soil.

• To a premises where it is illegal for a lorry to park or offload.

• Where the surface of the access road is very unstable, soft or muddy.

• Where the access road is on a steep incline.

• Where the access road does not provide 10 feet (3.05m) width clearance and 14 feet (4.27m) vertical clearance.

Some furniture items are available on a FASTER SHIPPING SERVICE. Items denoted with a faster shipping logo are normally despatched within 48 hours of ordering (Monday to Friday) and are sent on a NEXT WORKING DAY service with a courier company. These items will be despatched on a PALLET as described above.

Additional items ordered not on the faster shipping service may delay the despatch of the order.

This service is only available to Mainland UK locations and excludes particular remote locations.

Some furniture orders will be despatched using a 2 man delivery service. Included in the delivery service is the advantage of having the furniture taken to the desired location in or around your property.

We use a specialist 2 man delivery company of our choice. They will contact you to arrange a suitable delivery date and on the delivery day they will provide a 2 hour delivery slot so you can plan the rest of your day. Please contact us on 01200 421010 for more information or to request this service.

Please Note An additional 2 - 5 working days will need to be added onto our current delivery estimates when using this service.

If you don't require the two man delivery service and would like your furniture delivered as quickly as possible please call us and we will try to accomodate.

We currently only deliver items to the UK Mainland - all other destinations are excluded. Any orders made for delivery outside of the UK Mainland will be cancelled automatically.

Deliveries are made between the hours of 8am - 8pm Monday to Friday excluding Bank Holidays.